How Much Does a 1300 Number Cost?

One of the most common questions we are asked is "how much does a 1300 number cost in Australia?" The honest answer is that the month-by-month charges are simple and predictable, and with Simple Telecom they start at just $10 per month. For a full walkthrough of how 1300 numbers work, see our 1300 numbers page.

What Makes Up the Cost

A 1300 number has two moving parts: the monthly fee and the per-minute charges for calls. There are no setup fees on standard numbers and no contracts — just a month-by-month arrangement that requires 30 days notice to cancel.

The Monthly Fee

Your minimum monthly charge covers the rental of the number itself. At Simple Telecom the range is simple:

| Plan | Monthly | What it includes | |---|---|---| | Prepaid 1300 | $10 | $5 call credit — the low-volume starter | | Light 1300 | $15 | $5 credit, lower per-minute rates | | Cap39 family | $39 | Included minutes (fixed, mobile, or both) | | Cap79 1300 | $79 | 750 fixed + 300 mobile minutes | | High Volume 1300 | $99 | $99 call credit at the sharpest rates (5c fixed / 16c mobile) |

Bigger plans cost more each month because they include call credit or included minutes — you are pre-buying calls at a cheaper rate.

The Per-Minute Rate

Every call you receive is charged per minute. The rate depends on where the call lands:

• Landing to a fixed line — the cheaper rate. On the entry plan it is 15c/min, falling to 5c/min on the High Volume plan.
• Landing to a mobile — the higher rate: 35c/min on the entry plan, 16c/min on High Volume.

We list pricing per minute but actually bill per second, so you only pay for the seconds you use rather than rounding every call up to the next full minute. Where your calls land is set when you choose your answer point, and you can change it in real time from the online console. Today's full plan grid is on our 1300 number pricing page.

What the Caller Pays

A 1300 number shares the cost of the call between caller and business:

• From a fixed line, the caller pays roughly the cost of a local call.
• From a mobile, most Australian mobile plans include 1300 calls in their included value — many callers pay nothing extra.
• From payphones and from overseas, charges vary.

That caller-side share is the difference between a 1300 and an 1800 number — on an 1800, the business covers the entire call. Our 1300 vs 1800 guide compares the two.

A Worked Example

A typical small business taking about 20 short calls a month (averaging a minute each):

• Prepaid 1300 ($10/month) — $5 of included credit covers the first handful of calls at 15c–35c/min; the rest of the month's calls cost a few dollars. Realistic total: $12–$15 for the month.
• A growing business taking 300 minutes to a mobile — the Cap39 family includes 250 mobile minutes for $39, with overage billed per second at the plan rate.

If you get no calls in a month, you pay the plan fee and nothing else.

Are There Hidden Fees?

No hidden fees. If your plan does not include call credit, you only pay for the calls you receive. If you get no calls, there are no call charges at all. There are no setup fees and no minimum terms on our standard plans. When you cancel, you simply provide 30 days notice.

One honest exception: premium "smartnumbers" (the memorable ones sold through the government numbering system) can carry their own acquisition cost separate from hosting — if you want one, call us and we will tell you the current price before you commit. Standard numbers carry no such cost.

Saving Money on Your 1300 Number

A few tips to keep your 1300 number cost down:

• Choose the right plan — match your typical call volume to a plan that includes credit or included minutes rather than paying casual rates.
• Watch the mobile rate — landing calls on a mobile attracts the higher rate, so route your number where it suits your call patterns.
• Track your usage — use the reporting tools to spot calls that could be handled more cost-effectively.

And remember the included extras that cost nothing: time-based routing, call recording, and voice to email — so the calls you miss still arrive in your inbox instead of costing you the lead. Ready to set one up? Our how to get a 1300 number guide walks through the five-minute setup.